Are animals allowed on board THE POLAR EXPRESS™? - THE POLAR EXPRESS™ Train Ride Spa Valley

Are animals allowed on board THE POLAR EXPRESS™?

Unfortunately, pets are not allowed on board. Service animals / assistance animals who have been trained are welcome to join us. Please contact customer services prior to your visit if you plan to bring your assistance animal on board the train.

Please speak to a member of staff on arrival if you require any assistance or reasonable adjustments to help you in your visit.

Book tickets to the Polar Express
Book Now
Groups can buy online! Please click the link below.
Group Information Close
Here to help...

Here are some FAQs that may help you.

More FAQs
Contact Us
Contact Support

Please contact us via email for support, we are always happy to help! We’re sorry but we’re unable to provide telephone support, please use the method above.

In order to provide you with the best experience possible we have to use cookies to track your basket contents etc. By continuing you are agreeing to allow us to do this.

Privacy Policy