What happens if I arrive late? - THE POLAR EXPRESS™ Train Ride Spa Valley
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What happens if I arrive late?

Unfortunately timings are extremely strict. If you are heading to the event and likely to be late, just keep coming and we will do everything we can to help you, however, even if the train hasn’t left the platform we have strict cut-offs where the doors are locked and cannot be unlocked to allow for late arrivals, just like a normal train.

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