When will I get my tickets? - THE POLAR EXPRESS™ Train Ride Spa Valley
VISIT Close

When will I get my tickets?

Tickets will be E-Tickets and you will be emailed them shortly before the event.

You have the option to receive your Golden Tickets via post and you can select this during checkout. These will be posted to you shortly before the event. Once tickets are posted they are beyond our control. In the unfortunate event that they don’t arrive, we will not be able to replace them before you travel.

Golden Tickets will be available for collection for E-Ticket holders when you arrive at the event.

Book tickets to the Polar Express 2022
Book Now
Groups
Booking more that 20 tickets? Get in touch!
Group Information Close
Here to help...

Here are some FAQs that may help you.

More FAQs
Contact Us
Contact Support

Please contact us via email for support, we are always happy to help! We’re sorry but we’re unable to provide telephone support, please use the method above.

In order to provide you with the best experience possible we have to use cookies to track your basket contents etc. By continuing you are agreeing to allow us to do this.

Privacy Policy