When will I get my tickets?

Tickets are now with our dispatch company and will be posted to you shortly before the event.

Once tickets are posted they are beyond our control. In the unfortunate event that they don’t arrive, we will not be able to replace them. Please bring your order confirmation to the event and you can collect replacement tickets there.

THE POLAR EXPRESS and all related characters and elements © & ™ Warner Bros. Entertainment Inc. (s22) THE POLAR EXPRESS™ Train Ride at Spa Valley Railway is licensed by Railevents International and is operated and managed by PNP Events Ltd, Registered in England and Wales. Company Number 11056091. VAT Number 320329051, on behalf of Spa Valley Railway

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