Contact Us

Tickets for 2022 will go on sale later this year. We do not have a date set at this time. You can sign up for notification here: https://spavalleythepolarexpressride.com/newsletter

Please see our FAQs BEFORE contacting us by clicking here.

Our elves aim to respond to all enquiries within 3 working days. Our normal office hours are Monday to Friday, 10am to 4pm.

Please check spam/junk boxes for replies as sometimes our elf mail will arrive in there instead of your inbox.

THE POLAR EXPRESS and all related characters and elements © & ™ Warner Bros. Entertainment Inc. (s22) THE POLAR EXPRESS™ Train Ride at Spa Valley Railway is licensed by Railevents International and is operated and managed by PNP Events Ltd, Registered in England and Wales. Company Number 11056091. VAT Number 320329051, on behalf of Spa Valley Railway

Here to help...

Here are some FAQs that may help you.

Contact Us

Contact Support

Please contact us via email for support, we are always happy to help! We’re sorry but we’re unable to provide telephone support, please use the method above.

In order to provide you with the best experience possible we have to use cookies to track your basket contents etc. By continuing you are agreeing to allow us to do this.