Is this event accessible to those with disabilities? - THE POLAR EXPRESS™ Train Ride Spa Valley
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Is this event accessible to those with disabilities?

Is the railway suitable for guests with disabilities?

Whilst we are a heritage railway, we aim to try and accommodate those with disabilities as best as we can. Do please be aware there are some areas where the surface is uneven.  

Are there disabled toilets available?

Yes, we have toilets available for our disabled guests. Should you wish to use the facilities please ask a member of staff who will be happy to guide you to them.

Can wheelchair users board the train whilst in their wheelchair?

Unfortunately due to the design of the heritage coaches we use, we are unable to accommodate wheelchairs on board. If the wheelchair user is able to climb a step, and walk a short distance we can assist in boarding. Wheelchairs will be looked after by our platform staff until you return.

Is there any parking for guests with disabilities?

Parking arrangements will be confirmed nearer the time. There is no parking at the railway.

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