THE EXPERIENCE

THE POLAR EXPRESS Train Ride Spa Valley Railway

Do you believe? We do here at THE POLAR EXPRESS™ Spa Valley Railway. That is why we are proud to be hosting a thrilling theatrical extravaganza right here at the railway. This Christmas, THE POLAR EXPRESS™ Train Ride is coming to Spa Valley Railway for 2026! We will magically recreate the 2004 blockbuster film for you and the whole family. Prepare to be immersed in the beautiful children’s classic THE POLAR EXPRESS™, once again receiving glowing reviews over on our Facebook page where we are rated 98%*

Book Tickets
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A highly rated experience

4.9
Based on 176 reviews
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Katie S.
22:01 13 Dec 25
This is one magical experience from start to finish. I can’t fault it at all. The staff were friendly and very interactive with the children and Father Christmas was truly magical also.
james C.
08:17 07 Dec 25
Took the kids last night and very impressed. Was great fun from start to finish. Performers were all spot on and station staff friendly and welcoming. Highly recommend
Natasha M.
06:09 07 Dec 25
What an amazing experience. The whole experience was magicial from the moment you step on the platform. The train looks amazing the characters play their part fabulously. They get everyone invovled from the very young to the oldest. Santa and his Elf helper were so good. Pecan, Sprinkles, the conduct everyone was outstanding. No matter the age you must book this adventure. We did not know what to expect and over the 10 years of christmas experience's we have learnt to make the most of it but this one surpassed them all. It is a wonderful way to meet santa and have a full Christmas experience. Just book the tickets and enjoy.
EM H.
20:32 30 Nov 25
F A N T A S T I C !!!!! Amazing experience for children and their families. Singing and dancing, tasty hot chocolate and delicious cookies! Really enjoyable afternoon. Each child given plenty of attention. Love the bell and the tickets! Would recommend. The staff all incredibly friendly from the moment you arrive and the staff on the train are amazing singers, dancers and story tellers! My niece Loved it but I think us adults enjoyed it even more! Everyone wearing PJs made the kids even more excited! I think only a trip to Lapland could top this! Thank you Spa valley!
Justine C.
22:23 09 Nov 25
Far exceeded my expectations. Everything was done so well. Truly magical and all the staff were really lovely, the actors are AMAZING!! thank you for the most magical evening. The adults enjoyed it just as much as the children. I will be coming back!
Claire F.
22:27 30 Jul 25
This experience is truly magical. We went as a whole family. 3 generations and even my dad who doesn’t usually join us with things like this absolutely loved it. An amazing memory. From the minute we arrived to the minute we left we were smiling. Thank you.
Stacey L.
06:39 28 Jul 25
We boarded The Polar Express at Spa Valley Railway in December 2022, and it was a truly magical experience that perfectly captured the spirit of Christmas! From the festive atmosphere and engaging performers to the storytelling, singing, and visit from Santa himself, every moment was filled with wonder and joy. The children had the most amazing time, completely immersed in the magic, and receiving their silver bells made it even more special. It was a heartwarming and unforgettable journey that left us all feeling the true joy of Christmas.
Maria H.
09:44 26 Jul 25
We had a brilliant time on the Polar Express! The kids loved the singing, and the Conductor was brilliant. He got my husband properly involved, much to his dismay!! We went when it was dark and I feel that added to the magic.
Kayleigh M.
07:49 26 Jul 25
Amazing experience for the whole family , we took our 6month old and grandparents and everyone enjoyed the magical atmosphere , highly recommended to get into the Christmas spirit
St Dunstans E.
09:51 25 Jul 25
We had a fantastic time really magical. The staff and actors were fantastic really made our Christmas. Thank you all!
Dean H.
09:28 25 Jul 25
I have taken my boys since they were 1, and they absolutely love it. We will be going again this year, and they will be 5 and 3. Well worth the experience at least once. Especially, if they love trains!
Sarah W.
09:04 25 Jul 25
We loved the Polar Express so much we did it two years in a row. Adults and children got so into the magical atmosphere- the singing and acting are superb and if you have watched the film then this will feel like you’re in it!
Po L
08:26 25 Jul 25
We went onboard last year and it was so amazing! The ehole experience was magical.
We all wore christmas pjs/ jumpers and really loved our carriage. The entertainers were so fantastic, very enthusiastic, singing, dancing and so good at making you want to join in.
We loved our hot chocolate and treat, it was delicious.
Santa was so good, really made every child feel special and got opportunity to take so many lovely pictures.
Afterwards we had some food (hot dogs and pancakes) to finish the whole experience.
Can't recommend it highly enough, it was the most magical train journey ever.
Thank you!
Heather B.
08:07 25 Jul 25
A magical experience start to finish, really puts you in the Christmas spirit 🤩
Clare K.
16:06 24 Jul 25
Such a magical experience from start to finish we absolutely loved it! Really got us into the Christmas spirit my two girls and Daddy had the best time! Highly recommend!
Daniella E.
13:51 24 Jul 25
A really magical experience - both children enjoyed it (despite being quite different ages; 3 and 11) and ask to go back again. Great atmosphere on the train, with lots going on to keep everyone entertained and engaged. Father Christmas was lovely too and spent a good amount of time talking to individual families. Would recommend!

One suggestion - it would be lovely to see the train arrive at the station, as when you’re on it you don’t really get to enjoy the steam engine.

Only criticisms are that there is no parking for the station so parking in the town is very busy, difficult and stressful! The system to let people in could be improved too - we queued for so long that there was no time to have a real look at the station and take photos, enjoy the intro from the conductor or get anything to eat or drink from the stalls on site.
Billie L.
13:28 24 Jul 25
We went on the Polar Express at Spa Valley Railway, and it was magical from start to finish!

The train itself was beautifully decorated, and we were served hot chocolate and cookies while the soundtrack played in the background. The actors reenacted scenes from the film, and there were lots of interactive moments that kept the kids totally engaged.

The highlight, of course, was meeting Santa himself, who gave each child a lovely silver bell, just like in the story. My daughter was beaming the whole time.

Everything was well-organised, with plenty of parking and helpful volunteers making sure things ran smoothly.
Lynn F.
12:24 24 Jul 25
This has become a firm family favourite tradition. We have watched our grandson fall in love with The Polar Express experience and his excitement grows year on year. A must do if you love Christmas 🎅🏻🎄
Helen C.
12:15 24 Jul 25
We had the most magical experience on the polar express . The whole family enjoyed the ride and entertainment. The Santa who came to our carriage was super believable. It was one of the my favourite Christmas experiences
Margaret C.
11:19 24 Jul 25
We have been as a family a couple of times on The Polar Express and it is a magical experience for everyone. We had three generations and everyone enjoyed it immensely. The characters are brilliant and just like the film and they involve everyone. If you have never been you should definitely give it a try and you won't be disappointed.
Katie B.
10:44 24 Jul 25
Our 4 year old had the loveliest time on the Polar Express. The staff/actors are super energetic and really make the experience come to life. Santa was so friendly and we loved that everyone was gifted the first gift of Christmas. Great hot choc, too!
Zarah Z.
06:39 24 Jul 25
This experience from start to finish is incredible, well thought out and professional. All cast members are part of the story, in character at all times and talented! It is exactly like stepping into the story. The walk into the waiting area is exciting, finding out if your child (or adult) is good (green light) or bad (red light - which my children thought hilarious!) the entertainment whilst we waited, the stage set u, all spot on!
My eldest had additional Needs, both children have dairy allergy’s, they both were accommodated with the alternative milk hot chocolates and biscuits without any issue (you give this information when booking).
The actual carriage cast members are incredible. The ‘chefs’ dance and prance up and down, the elf’s do the same, Father Christmas arrives and is so convincing, even as an adult. The ticket inspector is marvellous, again, in character entire time, answers questions from the children, doesn’t rush, and when checking the ticket, will ask your initial to mark the ticket!!

The lighting throughout the carriage creates magic by itself. Highly recommend a dusk>nighttime visit to really get the full lighting experience.
We had great attention from the cast, through the experience and each family all had equal attention. The dancing was planned so each section of the carriage could see a good portion on the routines.
I couldn’t fault any part of this experience. I have visited for several years, as well as Lapland UK and would HIGHLY recommend this experience. My children are always on a high (as are the adults) once the experience is finished.
And you can purchase some great Merch in the gift shop on the way out.
Jessica S.
06:37 24 Jul 25
We’ve been twice. The first year was absolutely magical - it had snowed and the entire journey was snow covered. The second year was just as beautiful, the crew/cast were friendly. It was a great experience!
Watermelon D.
20:34 23 Jul 25
We went to Spa Valley Polar Express a year ago and all I can say is it was Magical! From the moment we arrived everyone was in character from the moment they met you. The interaction in the carriage and the story telling kept us all mesmerised my youngest son is absolutely mad about trains and the fact that he got to see the real Polar Express and then Santa made it all the more magical for him we had so much fun and even my nearly teenage son loved every minute. And the hot Chocolate was the best we ever had. We all can't wait to go again.
Adele D.
19:26 23 Jul 25
We’ve been here the last two Christmas’ and loved it. My son was aged 3 and 4. Christmas 2024 we also took our baby which was easy. It’s so magical for the children and I know my son would love going year after year. We loved the addition this year of singers before the train ride.
Emily M.
17:40 23 Jul 25
This is such a magical special adventure to see Santa. Highly recommend. Ideal for any age. Great fun with interactive characters, singing and dancing. We purchased the small hardback story book and my girls were so excited asking for each characters autograph to sign the front page. Hot chocolate was yummy too.
Maxine
17:33 23 Jul 25
We went for the first time December 2024 and it was absolutely magical. The kids and adults loved the experience. There was a bit of an issue with us not being given a seat number within our email, but this was quickly and efficiently resolved at the venue. Actors were brilliant. Would highly recommend.
Samantha C.
16:46 23 Jul 25
Such a magical wonderful experience for kids and grown ups too
Laura M.
16:08 23 Jul 25
The Spa Valley Railway Polar Express experience was a very magical experience and a wonderful start to the festive period. From the moment we boarded, the atmosphere was full of Christmas cheer. The energy from the singing crew was lovely—enthusiastic, warm, and perfect for getting everyone into the Christmas spirit. The storytelling was charming, and the children were absolutely captivated. Hot chocolate was nice and added a cosy touch to the journey. Everything was well-organised, and there was plenty of parking nearby, which made the whole evening stress-free. A fantastic festive treat for families—highly recommended for creating lasting memories.
Louise M.
15:33 23 Jul 25
A truly magical experience! I first went with just my little girl, we did go again the following year with one of her brothers (one of her brothers was too small) but would be amazing to go again with all 3 of my small people
jenny S.
15:29 23 Jul 25
We believe! This was lovely! 6 adults 2 children we all thought it was brilliant would absolutely recommend
Victoria T.
15:30 21 Jul 25
Fabulous experience!
Rated 4.9 / 5 from 497 Facebook reviews.
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All aboard THE POLAR EXPRESS™

Step into the magic of Christmas as THE POLAR EXPRESS™ Train Ride returns to Spa Valley Railway for another unforgettable festive season. Inspired by the much-loved Warner Bros. film, this immersive theatrical experience transports families straight into the enchanting world of THE POLAR EXPRESS™, where wonder, warmth and imagination take centre stage.

As your journey begins, you’ll be delighted as iconic moments from the story unfold all around you. Energetic singing and dancing chefs serve delicious cups of warming hot chocolate alongside a tasty festive treat, filling the carriages with laughter and excitement. From the youngest passengers to grandparents alike, everyone is invited to share in the joy, dreams and treasured Christmas memories created alongside the story’s most beloved characters.

Hot Chocolate & Singing Chefs

As Hot Chocolate fills the carriage with festive cheer, you’ll be entertained by lively performances while being served our much-loved THE POLAR EXPRESS™ hot chocolate. Settle back and enjoy a magical reading of the classic Christmas story The Polar Express™ by Chris Van Allsburg, bringing the heart of the tale to life for the whole family.

Beloved characters will share the beautifully illustrated pages of the book throughout the carriage, so everyone can follow the story together. Guests are welcome to bring along their own copy and join in, making the experience even more special. It’s a moment guaranteed to make you smile as you watch children, parents and grandparents alike become completely absorbed in the magic of the story.

Before you know it, the tale begins to unfold all around you, scene by scene, as storytelling, music and theatrical moments transform the steam train and surrounding railway into a living, breathing Christmas adventure.

Secure your seats
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Characters you know and love

As Santa and his cheerful elf assistant make their way through your carriage, every guest receives their very own silver sleigh bell,  the cherished first gift of Christmas. Just as the story reminds us, be sure to keep it safe… after all, only those who truly believe can always hear its gentle ring.

With the sound of much-loved Christmas carols filling the air and warming hearts, the train begins its return journey to Spa Valley Railway. And when you arrive back at the station, the magic continues. Take time to visit the gift shop, where you’ll find festive keepsakes, gifts and treasures to remember your THE POLAR EXPRESS™ Train Ride experience long after the journey has ended.

The first gift of Christmas from Santa

We invite all our guests, children and the young at heart, to arrive in their cosiest pyjamas, just like in the film, when joining us on board THE POLAR EXPRESS™ Train Ride at Spa Valley Railway. Little ones especially love the extra festive treat, and with many families fully embracing the spirit of Christmas, often in matching family pyjamas, the atmosphere on board becomes even more magical.

As with all train journeys, our adventure must eventually come to an end as THE POLAR EXPRESS™ Train Ride returns to the station, ready for families to head home and continue their Christmas celebrations. We hope the magic you’ve experienced stays with you long after the journey ends, leaving you with cherished memories to treasure for many Christmases to come.

“Well – ya comin’?”

Book your THE POLAR EXPRESS™ Spa Valley Railway tickets today!

(Pictures are illustrative and may not be of the actual train.)

Make memories
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Official Merchandise

Official THE POLAR EXPRESS Train Ride merchandise is available to purchase from North Pole Trading.

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