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Here to help!
We want to make sure you have the very best experience with us. If you’re unable to find the answer to your question in our FAQs, please don’t hesitate to get in touch with our Customer Service team.
We’ll be happy to help and aim to respond to all enquiries within three working days, although we usually reply much sooner. Whether your question is big or small, we’re here to help make your visit as smooth and magical as possible.
Official Merchandise
Official THE POLAR EXPRESS Train Ride merchandise is available to purchase from North Pole Trading.
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